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Your Online Help Desk Management Solution, Delivering On Demand Remote Control Of Your Customers PC.

How it Works
Auto configured remote connections.
Features
On-demand, remote control of PCs.
Security
Yours and our utmost concern.

Support Center

I’m OnCall is a secure online help desk support application that auto configures a temporary connection to your customer’s PC, without any pre-installed software. Rapidly resolve your customer’s technical issues with on demand PC remote control. With I’m OnCall, resellers, IT help desks, software vendors and other support organizations can deliver outstanding live customer support through reduced call times and cost-effective problem resolution.

Start your free 10 day trial now!

I’m OnCall can benefit many different industries on different levels. Select one of the industries below to find out how I’m OnCall can work for your organization.

• Features

  • Login to I’m OnCall from any web browser
  • Auto configured remote connections and remote PC control in less than a minute
  • Customer focused – no pre-installed software or configuration
  • Remote desktop control is possible within minutes of your first I’m OnCall login
  • Create a branded interface with your company’s logo
  • Technician’s remote control interface includes screen sizing and file transfer
  • Technician activity reporting
  • Customer incident tracking
  • Cost-effective help desk management solution allowing flexible growth with minimal upfront costs
  • Comprehensive platform for delivering outstanding PC remote support services
  • As a managed service provider of on demand technical support, increase service revenues, lower costs and generate high ROI.

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